Account deletion

Delete your PillNex account

Verify the email address or mobile number on your account to permanently delete the account and associated PillNex data.

Last updated: September 24, 2026

What will be deleted

Deletion is permanent. Medication schedules and history, profile data, devices, notification tokens, caregiver relationships, emergency information, and authentication records associated with the account are removed. Data that must be retained by law may be kept only for the required period.

Deleting your account does not cancel an Apple App Store or Google Play subscription. Cancel any active subscription in the relevant store before deleting.

Request deletion

Need help?

Contact support@pillnex.com if you cannot access the email or phone on your account. We may need to verify your identity before acting.